FTC: University of Phoenix students get refund payments (2024)

FTC: University of Phoenix students get refund payments (1)

By BRIDGET SMALL
Division of Consumer & Business Education

The FTC is sending a total of almost $50 million to nearly 147,500 students of the University of Phoenix. The money comes from the University’s 2019 settlement with the FTC, when the FTC charged the school with using deceptive ads to attract students. According to the FTC, the ads gave the false impression that the University worked with companies like AT&T, Yahoo!, and Microsoft to create job opportunities for students and to shape its programs for the jobs. (Just to be clear: they didn’t.)

These payments are going to students who did not already get their debt cancelled by the University of Phoenix as part of the settlement. These students also meet these requirements:

●They first enrolled in an associate’s, bachelor’s, or master’s degree program at the University of Phoenix between October 15, 2012 and December 31, 2016;

●They paid more than $5,000 to the University (using cash, student loans, military benefits, or a combination);

●They did not object when the University of Phoenix sent them a notice asking if it could give their information to the FTC.

The average payment is $337. Most students will get a check in the mail. It’ll come from the FTC’s refund administrator, Rust Consulting. The checks will expire after 90 days, on June 22, 2021. But about 700 students will get payment through PayPal. The FTC will send an email to people who will get PayPal payments before PayPal sends the payment. Those payments will be available for 30 days, until April 22, 2021. Learn more about University of Phoenix payments and the FTC refund program.

If you think you might be getting a payment, know this: the FTC will never ask you to pay or give sensitive information before it sends you a payment. Not your Social Security, bank account, or credit card number. If someone says they’re from the FTC, but they ask for money, that’s a scam. If you spot a scam, fraud or bad business practice, please tell the FTC at ReportFraud.ftc.gov.

. . .

The above information is from the Federal Trade Commission Consumer Informationblog.

FTC: University of Phoenix students get refund payments (2024)

FAQs

FTC: University of Phoenix students get refund payments? ›

In March 2021, the FTC sent payments to eligible University of Phoenix students, which resulted in more than $45.6 million in relief. The FTC sent additional payments totaling more than $3.6 million to 130,652 people who cashed their first payment.

Do the University of Phoenix give refund checks? ›

The University of Phoenix has revolutionized online education, one of the most flexible colleges in the country. This institution is one of the Online schools that give refund checks and laptops to eligible students. The University of Phoenix recognizes the financial burden of education.

Does the FTC send refund checks? ›

Identifying who is eligible for a refund

If the agency obtains a reliable list of eligible recipients, then the agency mails checks or sends electronic payments directly to them.

How long does it take to receive excess funds from the University of Phoenix? ›

A full academic year

Any FSA funds in excess of tuition and electronic course materials fees that are required to be sent to you will be provided no later than 14 days after they disburse.

Has anyone received their Sweet vs Cardona refund? ›

Although the final implementation deadline for the Sweet v. Cardona settlement has now passed, many borrowers have not received student loan forgiveness and other relief that they are entitled to under the court-approved agreement. The Education Department has “materially breached Paragraph IV.

Do online students get refund checks? ›

Online Schools with Substantial Refund Checks

Online schools providing significant refund checks typically deduct necessary tuition costs from student grants and return the excess to the student. This refund is intended for additional academic expenses.

How do you know if you get a refund from financial aid? ›

Most schools have an online portal telling you if you get a refund. It may tell you outright, or it might just show your total aid vs. the amount your school billed you. In the latter case, you'll have to do some simple math to calculate your potential refund.

How to check status of FTC claim? ›

How can I check the status of my request? If you submitted your request through the FTC's Public Access Link, or PAL, click here. Or you could email us at FOIA@ftc.gov .

How much are the checks for the FTC? ›

Breakdown of funds

Refunds are partial, the FTC told CBS MoneyWatch. While the average check amount comes out to $214.20, refunds range from $51.58 to as much as $4,361.72.

How do you receive a refund check? ›

Generally, if the financial institution recovers the funds and returns them to the IRS, the IRS will send a paper refund check to your last known address on file with the IRS.

How to claim University of Phoenix settlement? ›

If you attended University of Phoenix and haven't submitted a borrower defense claim. Visit the borrower defense page to learn more and submit a claim. Even if you already received a payment from the University of Phoenix settlement fund, you can still apply for loan forgiveness through the borrower defense program.

Is the University of Phoenix on the forgiveness list? ›

Your federal loans might be forgiven. The Department of Education (ED) just announced that it will approve full federal student loan forgiveness for some University of Phoenix students. Want to know if you're eligible to get your federal loans forgiven?

What happened to the University of Phoenix? ›

In May 2023, the University of Idaho announced a deal to acquire the University of Phoenix. The total cost would be $685 million raised through bonds. A new entity was created for the purchase by U of I ultimately named Four Three Education.

How do I check the status of my borrower defense refund? ›

Check the status of your application or update your contact information online anytime, or call the Borrower Defense Hotline at 1-855-279-6207.

Do you get money back from borrower defense? ›

If your borrower defense claim is approved, you may receive a refund of payments you previously made on the Direct Loan or on a loan repaid by the Direct Consolidation Loan. Your loan servicer will let you know whether or not you're eligible for a refund.

How much is the Sweet V Cardona settlement? ›

The Education Department will have until the end of August to discharge loans covered by the $6 billion settlement after it missed a January deadline.

Can I spend my college refund check? ›

Your Financial Aid refund can be used towards any education-related item listed in the cost of attendance such as such as books, transportation, housing, food, and miscellaneous expenses.

How many refunds do you get from financial aid? ›

Refunds for all types of financial aid will begin 30 days after the start of the semester. You will receive loan funds in two disbursem*nts each semester.

Do universities give refunds? ›

As mentioned, most schools offer tuition refunds on a sliding scale. If you withdraw from classes before the semester begins, you can usually expect a full refund of your tuition minus deposits or academic fees. Those fees are typically minor relative to the total cost of your tuition.

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