Entergy - Speedpay (2024)

FAQs

What is Speedpay Entergy? ›

ACI Speedpay is a company that Entergy has authorized to help customers pay their Entergy bills on a mobile phone using credit, debit or ATM cards and by electronic check. ACI Speedpay Registration Portal for moBills® or Pay By Text is available at myentergy.com/s/makepayment.

Pay Bill Online

Pay your bill with a credit/debit card through Speedpay. Fees apply, starting at $1.75 for residential customers and $5.95 for business customers.

When you log onto the Entergy website, you select Pay-by-Text from the payment options menu. You'll need to fill out personal information, add or select a payment method, and enter your mobile phone number.

Process today – get paid tomorrow

Immediate processing means you will receive payment on the next business day.

Security: We protect the data you entrust to us through strong security and encryption.

Speedpay charges a fee for one-time payments. This transaction fee goes directly to Speedpay, and is applied in addition to any fees charged by your financial institution. Avoid a convenience fee: Electronic payment by check, auto-payment plans, and an automated non-credit card payment system via telephone.

Signing up on Speedpay App is absolutely free. No charge fee involved.

Questions: You can contact us at any time by calling 866-316-3360, or from your mobile phone, sending a text message with the word “HELP” to the following number: 72001. We will answer any questions you have about the program.

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How do I stop a Speedpay payment? ›

If You schedule recurring Payments, You may revoke Your Authorization by re-accessing the means by which you provided Authorization (e.g. if you provided Authorization through the Website you may revoke Authorization through the Website) or by contacting Customer Service at the number provided in time for us to receive ...

The merchant services provider, or payment processor, will charge a fee to facilitate the credit card transaction. Processing fees can range from 1.5% to 3.5% typically, but in some cases can be as high at 6% per sale.

Yes. Entergy contracts with BillMatrix & ACI Speedpay to take customer payments by credit, debit, ATM cards or electronic check. You can pay using BillMatrix or Speedpay through myentergy.com/s/makepayment . To make a payment by phone, you can call BillMatrix directly at 1-800-584-1241.

A Quick Payment Center is an Entergy-authorized business partner that takes payments for Entergy bills. QPCs are typically located close to your home or work, provide you a receipt for your payment. Most important, authorized QPCs notify Entergy of your payment within 20 minutes of your payment.

How do I change my payment method? To change your payment method, go to the Entergy website, select Pay-By-Text, select payment method, and either add a new method or select a different method from your wallet.

Entergy contracts with BillMatrix & ACI Speedpay to take customer payments by credit, debit, ATM cards or electronic check. You can pay using BillMatrix or Speedpay through myentergy.com/s/makepayment . To make a payment by phone, you can call BillMatrix directly at 1-800-584-1241.