Zelle vs. Venmo: What’s the Difference and Which Is Better? (2024)

Zelle vs. Venmo: What’s the Difference and Which Is Better? (1)

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It’s common to split a bill with friends and family nowadays by sending them a mobile payment, many of which are done through Zelle and Venmo. Both are peer-to-peer payment apps that let you send money fast and for free. All you have to do is look up your friend’s email address or mobile phone number, enter an amount and hit send.

Compare Zelle and Venmo to decide which app works best for you and your friends.

How Zelle and Venmo Compare

Zelle and Venmo make sending and receiving money easy but in different ways. Zelle works as a service to move money between linked bank accounts free of charge but doesn’t hold money in your Zelle account. Venmo holds funds in your account that you can access. You’re not limited to only using your bank account for transactions with Venmo, either — you can also use a debit card or, for a fee, use a credit card to send money.

Zelle and Venmo share the same concept: sending and receiving money electronically. But there are important differences.

What Is Zelle?

Zelle is a great tool if you and your network of family and friends have accounts with banks that participate in the app. With Zelle, you can transfer funds between bank accounts in minutes for free. The money transfers don’t sit in a holding account in Zelle. Instead, the funds get withdrawn or deposited directly into your or your recipient’s bank accounts. Most banks participate in Zelle, but even if a bank doesn’t, you can still use Zelle to move smaller amounts of money.

What Is Venmo?

Venmo is more like a digital wallet that works similarly to PayPal. Your money collects in Venmo and you can move it to other accounts, spend it or reload your Venmo balance. Some of the transactions come with fees.

Features of Zelle and Venmo

If you’re still unsure about whether to use Zelle or Venmo, compare their features:

FeatureZelleVenmo
Payment/transfer methodsTransfers between linked bank or credit union accountsVenmo funds, credit, debit and bank transfers
Mobile appYesYes
AvailabilityU.S.-only transactionsU.S.-only transactions
Fees for sending money using bank transfer or your account balanceFreeFree for standard transfers (1-3 business days); 1.75% for instant transfers
Credit card transaction feesN/A3% fee
Debit card transaction feesN/AFree
Transaction limitsAsk your bank about its limits; weekly sending limit of $500 for accounts with banks that don’t participate in Zelle$299.99 weekly person-to-person sending limit for unverified users; weekly rolling limit of $60,000; can use a combined amount of $7,000 to use toward purchases
Bank account transfer timesTakes only minutesInstant for a fee; otherwise within 1-3 business days free of charge
ATM withdrawal feesN/AFree MoneyPass network withdrawals using Venmo debit card; $2.50 charge for out-of-network withdrawals
SecurityAuthentication and fraud monitoringData encryption

How Secure Are Zelle and Venmo?

As you can see in the comparison chart, both Zelle and Venmo have built-in security features to make money transfers safe. Zelle’s team monitors transactions and uses authentication to ensure your banking information is protected. Venmo also monitors transactions to catch fraud and uses data encryption to protect your personal data. Both services are safe, although Venmo could be considered the more secure of the two because you can add a PIN and enable multifactor authentication in the app.

Is Zelle Faster Than Venmo?

Both peer-to-peer apps are fast, but Zelle is the fastest — and it’s free. Zelle transfers happen almost instantly. Venmo funds are available in your Venmo account right away, but it takes one to three business days to transfer them to your bank account. If you need your funds in minutes, you can pay a 1.75% transaction fee for an instant transfer.

Can Zelle Send Money to Venmo?

You will not be able to use Zelle to send money to a Venmo account. The two services work completely differently. Venmo funds are held as a Venmo balance in your account for you to spend or transfer, but Venmo is not considered a bank. Zelle is a peer-to-peer app designed to transfer funds between bank accounts. Since Venmo is not a bank account, you won’t be able to transfer funds to Venmo from Zelle.

The only workaround to this limitation would be to use Zelle to send money to the bank account a Venmo user has linked to their Venmo account. Once the user receives your Zelle payment into their bank account, they can then transfer the funds from their linked bank account straight into their Venmo balance.

Is There a Fee To Use Zelle?

There is no fee to send or receive money via Zelle. Check with your bank to make sure it doesn’t charge fees for using Zelle’s service.

Is There a Fee To Use Venmo?

There’s no fee to make Venmo payments funded by your Venmo balance, your bank account or debit card, but Venmo charges a 3% fee for payments funded with a credit card. You can make standard transfers from your Venmo account to your bank account for free. However, you’ll pay a 1.75% fee for instant transfers. Also, Venmo charges $2.50 for out-of-network ATM withdrawals.

Are Zelle Transactions Reversible?

The reason Zelle transfers are so fast is that both users have typically set up the service through their participating banks and are enrolled in Zelle. All you need is the other person’s email address or mobile phone number to send the funds, and you’re done. This is a big plus, but the ease of sending someone cash so quickly can also be an issue if you click on the wrong person. You won’t be able to reverse transactions between enrolled accounts. However, if the recipient has not enrolled with Zelle, you can cancel a transfer to them.

Are Venmo Transactions Reversible?

Venmo transactions can’t be canceled because recipients have immediate access to the payments. However, Venmo support can reverse a payment if the recipient gives their permission, their account is in good standing and the funds are still in their Venmo account.

Zelle vs. Venmo: What’s the Difference and Which Is Better?

The main difference between Zelle and Venmo is where the funds are held. Zelle is limited because the service only moves money between bank accounts. In contrast, you can receive money into your Venmo account, which can then be withdrawn, transferred and even topped up if you need more.

Takeaway

If you’re looking for an alternative to the services your bank account offers, Venmo is the better of the two. You’ll be able to grow your Venmo fund account, link your credit and debit cards, withdraw funds from your Venmo account for free using MoneyPass ATMs nationwide and make bank transfers.

Daria Uhlig contributed to the reporting for this article.

Information is accurate as of April 25, 2023.

Zelle vs. Venmo: What’s the Difference and Which Is Better? (2024)

FAQs

Zelle vs. Venmo: What’s the Difference and Which Is Better? ›

Both of the payment services are decently safe, have user-friendly interfaces, and allow you to conveniently send money when you need it. Zelle stands out from Venmo with its absence of instant transfer fees, but it also cannot be used as a wallet. So, if you need a wallet function, you should go for Venmo .

Is it better to use Venmo or Zelle? ›

In general, Zelle is better if the only thing you're looking for is a fast, free way to send money. Venmo can do the same thing, but it takes slightly longer to move money into your bank account unless you pay a fee to speed things up.

What is the downside of using Zelle? ›

Unlike many money transfer apps, Zelle does not charge a fee for instant transfers. Zelle transfers are generally secure, but the app does carry risks, including the risk of glitches at banks that can affect money transfers.

What is the downside to Venmo? ›

Potential scams and hackers.

The biggest downside to using Venmo is the potential for your money to be stolen. If a hacker gains access to your Venmo, it's pretty easy to change the associated bank account – so the hacker could change the account to their own and transfer the money in your Venmo to their bank.

Does Zelle charge a fee? ›

Zelle® doesn't charge a fee to send or receive money. We recommend confirming with your bank or credit union that there are no fees for Zelle® transactions.

Why people prefer Zelle over Venmo? ›

Some people prefer Zelle to Venmo; others love Venmo more. Both of the payment services are decently safe, have user-friendly interfaces, and allow you to conveniently send money when you need it. Zelle stands out from Venmo with its absence of instant transfer fees, but it also cannot be used as a wallet.

What is Venmo best for? ›

Venmo is an app you can use to send and receive cash to and from friends. You can even use it for business purposes, such as paying for goods and services. If, for example, you want to split a rideshare fare, you can easily pay your share through Venmo.

What is safer, Zelle or Venmo? ›

However, while Zelle may appear more secure, applications like Venmo and PayPal are just as secure. All of them use data encryption to protect users against unauthorized transactions and store users' data on servers in secure locations. Venmo also offers users the ability to set a PIN code for access to the mobile app.

Will Zelle refund money if scammed? ›

How to Get Your Money Back. Zelle is processing each scam claim they receive on a case-by-case basis. If you haven't already done so, file a claim directly with Zelle through their app or by phone (844-428-8542). You'll also need to file a claim with the bank or credit union your funds were taken.

What are the pros and cons of Venmo? ›

Consider these pros and cons.
  • Pro #1: Parental Monitoring. Venmo, intended for teens ages 13-17, functions as a debit card. ...
  • Pro #2: Cashless Convenience. ...
  • Pro #3: Real-Time Notifications. ...
  • Pro #4: Access to Venmo App. ...
  • Pro #5: Privacy. ...
  • Con #1: ATM Withdrawal Fees. ...
  • Con #2: Other Fees and Restrictions.
Mar 14, 2024

Can someone get your bank info from Venmo? ›

The communication will include a link to a look-alike Venmo website where the scammers can capture your login information. From here, the scammers are able to steal your identity and use your account information to gain greater access to your bank account and your friends and family.

Why do people use Venmo so much? ›

Why Venmo Is Popular. Like Facebook, Instagram, and WhatsApp, Venmo grew exponentially through peer-to-peer networking. Users are attracted to the following features: Unlike its competitors, Venmo doesn't charge users to send or receive more money, although credit card-based payments are charged.

Do people still use Venmo? ›

Among respondents who use digital payment apps, 85% use PayPal. Cash App is the second most popular among digital payment apps, followed by Venmo and Zelle.

Do you need a bank account for Zelle? ›

No, you cannot directly use Zelle without a bank account. Zelle is a service that allows users to send and receive money directly between bank accounts in the United States. At least one side of the transaction, either the sender or the receiver, must have access to Zelle through their bank or credit union.

Can I use Zelle without a bank account? ›

Zelle requires a bank account to send and receive money, but you may be able to sign up with select prepaid Visa or Mastercard debit cards. Unfortunately, not all prepaid debit cards will work with Zelle, but you'll have the best luck with cards that requires a phone number, billing address, and email address.

What is the difference between Zelle and Venmo? ›

Zelle payments are sent directly from your linked bank account or card, to your recipient's linked account or card. Venmo provides a digital wallet, which you'll fund from a linked US bank account, credit, debit or prepaid card. You can then make payments to Venmo users.

What is safer, Venmo or Zelle? ›

However, while Zelle may appear more secure, applications like Venmo and PayPal are just as secure. All of them use data encryption to protect users against unauthorized transactions and store users' data on servers in secure locations. Venmo also offers users the ability to set a PIN code for access to the mobile app.

What are the pros and cons of Zelle? ›

Pros of Zelle
  • Fast and Secure Peer-to-Peer Transfers. ...
  • Free Transfers with No Hidden Fees. ...
  • Convenience for Everyday Activities. ...
  • Bank-Backed Security. ...
  • Seamless Integration. ...
  • Professional Interface without Social Elements. ...
  • Limited Social Interaction. ...
  • Restricted to Known Parties.

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