Hippo Home Insurance Review | 2024 (2024)

Yes, Hippo is a legit insurance company. Although it is fairly new to the industry, it is accredited by the BBB and features a B rating with the site as of January 2023. It also has fewer complaints filed against it with state insurance bodies than other companies of its size.

Hippo handles claims with 24/7 claims support. Policyholders begin the claims process online, over the phone, or via a dedicated claims email. After you file your claim, Hippo will assign an adjuster, schedule an inspection, and follow up if it needs additional information. Then, it reviews and pays out the claim, if approved.

We concluded that Erie has the best customer service based on our extensive research on more than 20 insurance companies. It features 24/7 customer support, connects you with trustworthy contractors after a loss, writes policies through local agents and scores above average on the 2022 J.D. Power U.S. Home Insurance Study.

Hippo insurance has been around since 2015.