Do Consumers Really Care About Brand Sustainability? (2024)

Do Consumers Really Care About Brand Sustainability? (1)

Consumers crave sustainability. Is your brand delivering?

Matt Hamrin, May 30, 2023 / Communications / Consumer Packaged Goods (CPG) / Marketing Strategy

Today, environmental sustainability is firmly rooted in the frontal lobes of the modern consumer. Not so surprising, given we are constantly served images and messaging that paint a dire picture of our planet, and that we, as humans, are the problem.

This creates varying degrees of “eco-anxiety” and responsibility in the consumer mind. One of the simplest ways consumers quell that anxiety is by voting with their pocketbooks and making purchases from brands that support a sustainable future.

For most consumers, this means consciously seeking out and buying products that align with their values, like a commitment to reducing waste, recycling, sourcing eco-friendly materials, reducing greenhouse gas emissions, and other sustainability practices. Consumers care about your brand’s sustainability efforts.

Consumer Statistics About Sustainability

Do consumers make consumption decisions based on a company’s sustainability practices? This data shows that’s exactly what’s happening:

  • Nine in 10 consumers believe it’s important for businesses to act in a socially and environmentally responsible way.
  • Close to two-thirds of U.S. adults are concerned about global warming, with 43% worrying about it “a great deal” and 22% “a fair amount.”
  • There has been a 71% rise in online searches for sustainable goods globally, over the past five years.
  • 66% of all respondents and 75% of millennial respondents say that they consider sustainability when they make a purchase.
  • 88% of consumers say that they check the sustainability of a product before at least some purchases.
  • 72% of respondents reported that they were actively buying more environmentally friendly products than they did five years ago, while 81% said they expected to buy even more over the next five years.
  • 90% of Gen Z consumers surveyed have bought a sustainable product in the past six months.
  • 70% said they would change their shopping habits if they discovered that a store or brand wasn’t operating sustainably.

Corporations are recognizing that sustainably produced products are becoming an expectation for consumers. In fact, nine in 10 business leaders surveyed said consumers would hold them accountable for the environmental impact they make through their business. And 83% of C-suite executives and investment professionals believe that ESG programs will generate more shareholder value in five years’ time than they do today.

As a result, companies are undertaking initiatives large and small, changing their policies and actions to demonstrate their commitment to the shared value of a sustainable world. The belief is that companies that make a difference will stand out from the competition.

How Companies Are Investing in Sustainability

Companies are making significant investments in our collective future:

Sharing your “sustainability story” with employees, customers, partners and investors is the key to unlocking the value of your sustainability actions.

MorganMyers has a motto when it comes to sustainability that we’ve been touting for a long time: “Do the right things and be seen doing the right things.” We take great pride in bringing our clients’ sustainability stories to life while increasing those stories’ visibility.

Consumer concerns for people and the planet are deeply emotional and this creates an incredible opportunity for brands to forge powerful and meaningful connections that drive brand preference, loyalty and sales.

Do Consumers Actually Care About Your Brand’s Sustainability Story?

In short, yes! Consumers have specific expectations when it comes to how your brand tells its sustainability story:

  • 78% of those surveyed say that, despite their desire to support companies that align with their values, they don’t know how to identify environmentally friendly companies.
  • 54% of consumers read about a brand’s sustainability initiatives.
  • 63% of the public are looking for better communication from companies about the sustainability of their products and services.

Want to share these stats about consumer attitudes about sustainability with your team? Download our infographic.

At MorganMyers, we identify, capture, package and deliver meaningful, impactful sustainability stories to the right audiences to polish brand halos, bolster reputations, secure new customers, and attract top-level talent. We take a show-don’t-tell approach to sustainability communications. We believe in bringing progress to life and celebrating work done yesterday, today and for tomorrow.

We’re passionate about what we do, and we’d like to help you tell your brand’s story, too.

For more information about MorganMyers and Strategic Sustainability Storytelling please contact mhamrin@morganmyers.com.

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Do Consumers Really Care About Brand Sustainability? (2024)

FAQs

Do Consumers Really Care About Brand Sustainability? ›

88% of consumers say that they check the sustainability of a product before at least some purchases. 72% of respondents reported that they were actively buying more environmentally friendly products than they did five years ago, while 81% said they expected to buy even more over the next five years.

Does sustainability really matter to consumers? ›

Sustainability also matters to consumers as individuals. As people become increasingly aware of the impact their choices have on the environment, they seek out products that are eco-friendly and have a lower carbon footprint. The issue of social responsibility is another driving factor for sustainable consumption.

Do 78% of consumers feel sustainability is important? ›

Key Statistics

75% of sustainable goods sell better online than in-store. 78% of consumers feel that sustainability is important. 55% of consumers are willing to pay more for eco-friendly brands. 84% of customers say that poor environmental practices will alienate them from a brand or company.

Do people actually care about sustainability? ›

A recent study by NielsenIQ found that 78 percent of US consumers say that a sustainable lifestyle is important to them.

Do consumers actually pay more for sustainability? ›

Consumers globally are willing to pay more for products with a lower environmental impact, as they express increasing concern over climate change and environmental sustainability, yet many still find sustainable consumption too expensive, and focus on different aspects of product sustainability than the companies ...

How do consumers feel about sustainability? ›

For most consumers, sustainability has been considered a “nice-to-have” in the brands they buy, but it's rarely been table stakes.

Do businesses really care about sustainability? ›

Recent studies have shown that companies that best manage their environmental impact are more profitable in the medium to long term. Research suggests that companies that have implemented sustainability into their business practices are up to 2.5x more successful than companies that haven't.

Are Gen Z more environmentally conscious? ›

Gen Z is a highly eco-conscious generation that values sustainability in their purchasing decisions and expects brands to take the lead on environmental issues.

Do 90% of executives believe sustainability is important? ›

90% of executives believe sustainability is important. The issue is a lack of implementation with only 60% of organizations having sustainability strategies. A sustainability strategy and a chief sustainability officer reporting directly to the board is, in fact, imperative.

How much do consumers care about ESG? ›

Consumers are indeed backing their stated ESG preferences with their purchasing behavior,” the report reads. “Over the past five years, products making ESG-related claims accounted for 56% of all growth—about 18% more than would have been expected given their standing at the beginning of the… period.”

Is sustainability predatory? ›

Sustainability is not a predatory Journal rather it is one of the good academic journals. The Norwegian national publication committee has recently decided that Sustainability will be rated "Level 0", which means that the journal does not satisfy the minimum requirements to be counted as scientific.

Do Millennials care about sustainability? ›

While six in 10 surveyed Gen Zs (59%) and millennials (60%) are willing to pay more for sustainable products and services, more than half (53% of Gen Zs/55% of millennials) think it will become harder or impossible to do so if the economic situation does not improve.

Do people really care about ESG? ›

But the survey also shows that 72% of respondents think it is important for companies to take action on ESG, and nearly two-thirds (60%) agree that companies should speak up when it comes to issues that are important to their employees and customers.

What is greenwashing sustainability? ›

What does greenwashing mean? Greenwashing is the act of making false or misleading statements about the environmental benefits of a product or practice.

Are Gen Z willing to pay more for sustainable products? ›

Young people are especially open to paying more for sustainable products, with 77% of Gen Z (ages 18-26) and 72% of Millennials (ages 27-42) saying they would do so.

Will Millennials pay more for sustainable products? ›

Millennials and Gen Z especially indicate a willingness to pay more for products that are environmentally friendly. Image description: A set of 5 squares, each totaling 100%, represent respondents' attitudes toward premiumization and sustainability with respect to consumer goods.

Do food consumers care about sustainability? ›

At least 65% of consumers want to make the right spending choices to live a healthier and more sustainable life. Global food systems must quickly adapt to be more sustainable - while properly nourishing the growing global population.

Do consumers care about sustainability in fashion? ›

In fact, in a worldwide survey, over one quarter of consumers said that they had made a significant change towards buying more sustainable products. When it came to clothing in particular, three-fifths of consumers said that sustainability was at least slightly important when buying apparel, fashion, and footwear.

Does sustainability increase customer loyalty? ›

According to a recent study, 78% of consumers say a sustainable lifestyle is important to them. This is one of the major drivers behind businesses becoming sustainable—it attracts more environmentally conscious consumers and helps to retain existing customers, thereby increasing brand loyalty.

Do consumers care about sustainable sourcing? ›

This sentiment around sustainability can be expected to translate into 2024 purchasing decisions, as 71% of consumers revealed they plan to make more sustainable purchasing decisions next year.

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