1. Customer is subscribing to the service and participating in the WhatsApp pilot launch by providing explicit consent through at least one of the following channels including but not limited to, the Aditya Birla Sun Life AMC Limited website, Aditya Birla Sun Life AMC Limited mobile app, missed call, SMS to long code/short code, customer acquisition form, consent form, self-service kiosk.
2. Customers can unsubscribe to the channel at any time by sending unsubscribe keyword post which any messages will not be sent.
3. Please note this channel cannot be used for grievance redressal or reporting fraud as of now, Aditya Birla Sun Life AMC Limited will have no liability if such incidents are reported on this channel.
4. It is advisable for customers who have subscribed to this service to delete WhatsApp when changing their device.
5. These terms and conditions may be withdrawn/superseded at any time whatsoever, by Aditya Birla Sun Life AMC Limited without any prior notice.
6. The Courts in Mumbai alone shall have exclusive jurisdiction as regards any claims or matters arising out of dealings with us, and all disputes will be governed by the laws of India.
7. Customer shall ensure appropriate network connection, receipt of messages by Customer shall be subject to the network connection and the Aditya Birla Sun Life AMC Limited shall not be held responsible for any delay or non-receipt of the responses from the Aditya Birla Sun Life AMC Limited.
8. Aditya Birla Sun Life AMC Limited will offer all services to be offered through WhatsApp as features on the WhatsApp channel.
9. It is advisable that customer follows guidelines recommended by WhatsApp in case of loss of SIM and/or device.
